personal development on Feedback

Whether we are easily swamped or nearly waterproof, there’s one wiring challenge we all face: Bad is stronger than good. Psychologist Jonathan Haidt elaborates: “Responses to threats and unpleasantnes...

Receiving feedback sits at the intersection of these two needs—our drive to learn and our longing for acceptance.

Experience isn’t the best teacher—evaluated experience is.

I don’t divide the world into the weak and the strong, or the successes and failures. . . . I divide the world into learners and nonlearners.

Most of us have heard of Babe Ruth, but have you ever heard of Babe Pinelli? Pinelli was an umpire in Major League Baseball who once called The Great Bambino (Ruth) out on strikes. When the crowd bega...

Asking and hearing people’s opinions has a greater effect on them than telling them, ‘Good job.’