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The Truth and Love Paradox
The last time someone said to you, “I need to talk to you,” how did that strike you? Did you think, Maybe she needs to tell me how much she appreciates me. More likely you thought, I’m in trouble. Whe... -
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The Census Taker and the Country Woman
Communicating with people is often easier said than done. Take for instance this apocryphal story of the census taker who had to venture many miles down a country road to reach a cabin. As the man pul... -
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The Single Biggest Problem in Communication
Communication is something we usually take for granted, it seems simple enough, after all. But one thing I’ve noticed (Stu) over time is that, especially in complex organizations, communication often ... -
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Human speech is like a cracked kettle on which we tap crude rhythms for bears to dance to, while we long to make music that will melt the stars. -
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The Essential Confession
I actually want to believe that when it comes to communication, my biggest problem is outside of me, not inside of me. I want to think that it’s my kids, my wife, my neighbors, my boss. I want to thin... -
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The Messenger Pigeon
Many years ago a great Arctic explorer started on an expedition to the North Pole. After two long years in the lonely northland, he wrote a short message, tied it under the wing of a carrier pigeon, a... -
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Communication Breakdown
As a stranger walked down a quiet residential street, he noticed a man struggling with a washing machine at the doorway of his house. The homeowner was clearly having a hard time, so the passerby, wan... -
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Passing Down the Message
John Ruskin (1819-1900), the famous art historian, wrote about a beautiful tradition that existed among the shepherds of the Swiss Alps during his lifetime. These shepherds grazed their flocks often i... -
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Locard’s Exchange Principle
Have you ever heard of the forensic science theory known as Locard’s Exchange Principle? Named after the "Sherlock Holmes of France," the French criminologist Emile Locard, this theory sugge... -
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Excellent Communication Comes from Finding Common Ground
I often watch speakers stand before an audience and work to build a case for their ideas. They would be more successful if instead they tried building a relationship with the people in the room. The w... -
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Missing the Message
What if you were sent a message, but you never received it? Or, put another way—what if the most important message of your life was sent to you, but it never reached you? It’s hard for us in the digit... -
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The Bible ceased to be a foreign book in a foreign tongue, and became naturalized, and hence far more clear and dear to the common people. Hereafter the Reformation depended no longer on the works of ... -
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Are you Talking to Me?
"The single biggest problem in communication is the illusion that it has taken place .” George Bernard Shaw Three-year-old Matthew was chewing on an apple when he asked, “Daddy, why is ... -
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The Conversational Topper
Have you ever been guilty of being a “conversational topper”? The topper is someone who, when another confides a challenge or shares an exciting event, immediately connects that event to their own li... -
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Permission to Speak Freely
If you’ve ever watched a war movie, or a film that takes place in the military, you’re likely to have encountered a specific scene, in which a subordinate will have something to tell a senior officer ... -
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Success through Empathy
One of the most critically acclaimed fantasy films in recent years was a piece of science fiction called Arrival . It is the story of beings from outer space who arrive on earth, igniting a wildfire ... -
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The speed of communications is wondrous to behold. It is also true that speed can multiply the distribution of information that we know to be untrue.” -
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For thousands of years human beings have communicated with one another first in the language of dress. Long before I am near enough to talk to you on the street, in a meeting, or at a party, you annou... -
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Loneliness does not come from having no people around you, but from being unable to communicate the things that seem important to you. -
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Trust and Belonging
We were created to communicate, to speak truth fully to one another, so that we might be members of one another. To be members of one another means we must learn to trust one another. Trust, like trut... -
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Why He Talked
The writer and diplomat Henry Adams enjoyed spending time with his teenage niece Gabrielle. One time will visiting her, they sat together for a long time in the study following dinner. Henry began to ... -
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Receiving the Message
When the telegraph was the fastest means of long-distance communication, a young man applied for a job as a Morse code operator. Answering an ad in the newspaper, he went to the address that was liste... -
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Communicating the Unsearchable Riches of Christ (is Difficult)
Famed pastor and educator A. T. Pierson (1837–1911) lamented his own human inadequacies in communicating to his congregation the depth and levels of the “unsearchable riches of Christ:” “Unsearchabl... -
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Where is the Money?
Years ago, the story goes, a San Diego bank hired a private investigator to track down a bank robber and retrieve stolen funds. The search led to Mexico. The investigator crossed the border and then, ... -
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The Uniqueness of Conversation (And why Technology Can’t Replace In-Person Communication)
In an interview with MIT psychologist Sherry Turkle, Megan Garber asks what makes in-person conversation unique, compared to all the other ways we communicate these days: Conversations, as they tend... -
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The Great Scourge of Modern Communication
E-mail is the great scourge of modem communication. It facilitates the passing on of simple information, yet it forces complex matters to be presented In a fashion that makes what is difficult appear ... -
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The Biggest Problem in Communication
The single biggest problem in communication is the illusion that it has taken place. -
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What Hath God Wrought?
In the crypt of the Capitol, there hangs a bronze plaque commemorating the inventor of telegraphy, Samuel Morse…In 1825, Morse returned to Washington to paint a portrait of the Marquis de Lafayette, t... -
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You’ve Got It: Now Learn How to Communicate it
George MacLeod of the Iona Community related a conversation that he had with a Marxist who had never heard an explanation of basic Christianity. The man listened with wonder and surprise. Finally, ... -
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Don’t Forget What Your Body Communicates
Nonverbal communication can make a huge difference in how a question is received. Only 7 percent of what we say is conveyed through words, 38 percent through vocal element (tone), and the remainder th...
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