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Permission to Speak Freely
If you’ve ever watched a war movie, or a film that takes place in the military, you’re likely to have encountered a specific scene, in which a subordinate will have something to tell a senior officer ... -
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Receiving the Message
When the telegraph was the fastest means of long-distance communication, a young man applied for a job as a Morse code operator. Answering an ad in the newspaper, he went to the address that was liste... -
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Communication Breakdown
As a stranger walked down a quiet residential street, he noticed a man struggling with a washing machine at the doorway of his house. The homeowner was clearly having a hard time, so the passerby, wan... -
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What Hath God Wrought?
In the crypt of the Capitol, there hangs a bronze plaque commemorating the inventor of telegraphy, Samuel Morse…In 1825, Morse returned to Washington to paint a portrait of the Marquis de Lafayette, t... -
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Culture is like an Iceberg
Edward T. Hall likened the effects of culture to an iceberg. Some aspects of a culture are overt, in clear view above the waterline, so to speak. But most are hidden deep below the surface, forming th... -
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Trust and Belonging
We were created to communicate, to speak truth fully to one another, so that we might be members of one another. To be members of one another means we must learn to trust one another. Trust, like trut... -
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Passing Down the Message
John Ruskin (1819-1900), the famous art historian, wrote about a beautiful tradition that existed among the shepherds of the Swiss Alps during his lifetime. These shepherds grazed their flocks often i... -
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Time talks. It speaks more plainly than words. The message it conveys comes through loud and clear. Because it is manipulated less consciously, it is subject to less distortion than the spoken languag... -
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Where is the Money?
Years ago, the story goes, a San Diego bank hired a private investigator to track down a bank robber and retrieve stolen funds. The search led to Mexico. The investigator crossed the border and then, ... -
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The Messenger Pigeon
Many years ago a great Arctic explorer started on an expedition to the North Pole. After two long years in the lonely northland, he wrote a short message, tied it under the wing of a carrier pigeon, a... -
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Success through Empathy
One of the most critically acclaimed fantasy films in recent years was a piece of science fiction called Arrival . It is the story of beings from outer space who arrive on earth, igniting a wildfire ... -
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The Census Taker and the Country Woman
Communicating with people is often easier said than done. Take for instance this apocryphal story of the census taker who had to venture many miles down a country road to reach a cabin. As the man pul... -
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The Single Biggest Problem in Communication
Communication is something we usually take for granted, it seems simple enough, after all. But one thing I’ve noticed (Stu) over time is that, especially in complex organizations, communication often ... -
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It remains wonderful that mere puffs of wind should allow men to discover what they think and feel, to share their attitudes and plans, to anticipate the future and learn from the past, and to create ... -
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Disease is a Breakdown of Conversation in Our Bodies
Our bodies, created in the image of the Triune God, have much to teach us about the virtues of conversation. The human body is a wondrous symphony of diverse parts: 206 bones and over 600 muscles, con... -
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Men hate each other because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they cannot communicate with each other; they can’t commun... -
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For thousands of years human beings have communicated with one another first in the language of dress. Long before I am near enough to talk to you on the street, in a meeting, or at a party, you annou... -
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Missing the Message
What if you were sent a message, but you never received it? Or, put another way—what if the most important message of your life was sent to you, but it never reached you? It’s hard for us in the digit... -
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24 Honest Brand Slogans By Cliff Dickens
Ikea: We throw in extra parts just to mess with you. Lays: Flavored Air Maybelline: Maybe it’s Photoshop Wikipedia: You’re Welcome, College Students Perrier: Rich People Water Bic: You Probably D... -
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When the trust account is high, communication is easy, instant, and effective. -
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The most important thing in communication is hearing what isn't said. -
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The overall purpose of human communication is - or should be - reconciliation. It should ultimately serve to lower or remove the walls of misunderstanding which unduly separate us human beings, one fr... -
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Why He Talked
The writer and diplomat Henry Adams enjoyed spending time with his teenage niece Gabrielle. One time will visiting her, they sat together for a long time in the study following dinner. Henry began to ... -
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Are you Talking to Me?
"The single biggest problem in communication is the illusion that it has taken place .” George Bernard Shaw Three-year-old Matthew was chewing on an apple when he asked, “Daddy, why is ... -
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True giving is participating, participating in the life and work of the donee, participating in one’s universe as a sympathizing member. No one can participate without giving first. Giving is essentia... -
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Tappers and Listeners
In 1990, Elizabeth Newton earned a Ph.D. in psychology at Stanford by studying a simple game in which she assigned people to one of two roles: “tappers” or “listeners.” Tappers received a list of twen... -
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Communication usually fails, except by accident -
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Most conversations are simply monologues delivered in the presence of a witness. -
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Talk low, talk slow, and don’t say too much -
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Don’t Forget What Your Body Communicates
Nonverbal communication can make a huge difference in how a question is received. Only 7 percent of what we say is conveyed through words, 38 percent through vocal element (tone), and the remainder th...
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