The Single Biggest Problem in Communication

Communication is something we usually take for granted, it seems simple enough, after all. But one thing I’ve noticed (Stu) over time is that, especially in complex organizations, communication often falls through the cracks.

I worked at a multi-staff church in my first call. The administrator, who had worked at the church for about 40 years, liked to joke with me. She posted a cartoon on my bulletin board outside my office with the following quote by G. B. Shaw, 

The…