Two Options to Deal with Online Critcism

In this short excerpt from Brant Hansen’s excellent book, Unoffendable, the author shares a “hypothetical” example of how he deals with online criticism. Generally speaking, it never goes the way you think it will, and in the end, you usually regret saying anything:

Option 1:

4:10 p.m. See insulting comment from Bob371 on blog.

4:15 p.m. Stew about it.

4:20 p.m. Craft amazingly thorough, literate, snarky reply to set Bob371 straight.

4:30 p.m. Hit “submit” and walk away from computer, “drop the mic”–style, all smug and cool. 4:40 p.m.…