Feedback is hard because we’re taught from a very young age if you don’t have anything nice to say, don’t say it at all. And voilà, now it’s your job to say it.
Before you tell me how to do it better, before you lay out your big plans for changing, fixing, and improving me, before you teach me how to pick myself up and dust myself off so that I can be shiny a...
Whether we are easily swamped or nearly waterproof, there’s one wiring challenge we all face: Bad is stronger than good. Psychologist Jonathan Haidt elaborates: “Responses to threats and unpleasantnes...
We all have blind spots. We all have flaws in our personalities, behavior, or work habits that we can’t see, and they block our performance and growth. But others can see them. If we permit them to gi...
Surprisingly, the most common complaint we hear about feedback is, “I don’t get enough.” This tells us that despite feedback’s damaged brand most of us still crave it and intuitively know that it’s a ...
Fred Allen (1984-1956) was a famous American comedian, writer, and radio star. When one of his scripts for a radio show was given back to him with significant changes in bright blue ink, Allen began f...
Like-minded, homogeneous groups squelch dissent, grow more extreme in their thinking, and ignore evidence that their positions are wrong. As a result, we now live in a giant feedback loop, hearing our...
Most of us have heard of Babe Ruth, but have you ever heard of Babe Pinelli? Pinelli was an umpire in Major League Baseball who once called The Great Bambino (Ruth) out on strikes. When the crowd bega...
We swim in an ocean of feedback. Each year in the United States alone, every schoolchild will be handed back as many as 300 assignments, papers, and tests. Millions of kids will be assessed as they tr...
We swim in an ocean of feedback. Each year in the United States alone, every schoolchild will be handed back as many as 300 assignments, papers, and tests. Millions of kids will be assessed as they tr...
Praying to an invisible God does not bring forth the same feedback you would get from a counselor or from friends who at least nod their heads in sympathy. Is anyone really listening? As Ernestine, th...