studies on Solving Problems

Robert C. McFarlane was a well-known businessman in the Los Angeles area. He had moved to California from Oklahoma in 1970, and within just a few days of his arrival—due to a disastrous misunderstandi...

I love golf. If only it loved me in return. Alas, it is a one-sided romance. My golf swing is the stuff that keeps an instructor awake at night. One kindly compared it to an octopus falling from a tre...

ABC News ran a story about neighborhood roads that have literally become commercial thoroughfares because GPS systems are routing traffic there, rather than along larger highways. There are other prob...

“What is wrong with the world today?” a Times newspaper editorial once asked. G. K. Chesterton wrote in reply, “Dear sirs, I am. Yours faithfully, G.K. Chesterton.”

How many shortcuts have been justified with the best of intentions? At the sentencing for her role in the 2019 college admissions bribery scandal, actress Lori Loughlin addressed the court:  “I mad...

If you’ve ever watched a war movie, or a film that takes place in the military, you’re likely to have encountered a specific scene, in which a subordinate will have something to tell a senior officer ...

I am struck by all the things Jesus didn’t say or do in response to the litanies of pain and defensiveness he heard from people. Jesus didn’t say to the man, “You sound like a victim to me; what are y...

In a 1995 edition of The Orange County Register, a professor at McMaster University in Ontario described famed physicist Albert Einstein’s approach to solving the apocalypse: “When Einstein was asked ...

Warren Robinson Austin was an American politician and diplomat serving both in the U.S. Senate and the United Nations as a U.S. ambassador. During a debate, Austin was asked how he would approach the ...

The Chase Manhattan Bank building, a towering sixty-story skyscraper in Manhattan's financial district, faced a major crisis during its construction. Midway through the project, builders discovere...

If you think of a problem as being like a medieval walled city, then a lot of people will attack it head-on, like a battering ram. They will storm the gates and try to smash through the defenses with ...

You might have heard the story about the dog food company. They launched a new line of dog food, stocking it on shelves nationwide, but it didn’t sell well at all. Sales plummeted and the leadership d...

Recently a group of researchers conducted a computer analysis of three decades of hit songs. The researchers reported a statistically significant trend toward narcissism and hostility in popular music...

This is in fact one of the many sharp edges of “the problem of evil.” Evil isn’t simply a philosophers’ puzzle but a reality which stalks our streets and damages people’s lives, homes and property. Th...

Living in a society governed by technique conditions us to believe that in every way life is easier than it ever has been. Technique is the use of rational methods to maximize efficiency, and we...

As a stranger walked down a quiet residential street, he noticed a man struggling with a washing machine at the doorway of his house. The homeowner was clearly having a hard time, so the passerby, wan...

Self-deception . . . blinds us to the true causes of problems, and once we’re blind, all the “solutions” we can think of will actually make matters worse. Whether at work or at home, self-deception ob...

We delude ourselves into believing that if we can just get everything done, if we can only tie up all the loose ends, if we can even once get ahead of the crush, we will prove our worth and establish ...

The poverty of an inner-city neighborhood like Sandtown was not initially the product of individual irresponsible behavior or family breakdown. A complex range of structural factors led to the exclusi...

Lucy says to Charlie Brown: ‘You know what the whole trouble with you is, Charlie Brown?’ ‘No; and I don’t want to know! Leave me alone!’ ‘The whole trouble with you is you won’t listen to w...

One of the real problems in modern life is that people who are good at being civil lack strong convictions and people who have strong convictions lack civility.

We tend to spoil any good thing, human as we are. We turn the gifts of God into coping mechanisms, just like I did wine, and we do it with any old gift. Consider my friend Rich, a good and right man w...

Just as Socrates felt that it was necessary to create a tension in the mind so that individuals could rise from the bondage of myths and half-truths to the unfettered realm of creative analysis and ob...

Years ago I heard a motivational speaker encourage his audience to “eat that frog.” … it makes sense in its own way: Stop procrastinating and just do the thing you fear. Once you do that, everything e...

Most quarrels are due to a misunderstanding, and the misunderstanding is due to our failure to appreciate the other person’s point of view. It is more natural to us to talk than to listen, to argue th...

I actually want to believe that when it comes to communication, my biggest problem is outside of me, not inside of me. I want to think that it’s my kids, my wife, my neighbors, my boss. I want to thin...

Communication is something we usually take for granted, it seems simple enough, after all. But one thing I’ve noticed (Stu) over time is that, especially in complex organizations, communication often ...

In a poignant tribute written after his son’s passing in a climbing accident, Nicholas Wolterstorff reflects: When we have overcome absence with phone calls, winglessness with airplanes, summer he...

The Double Helix, James Watson’s 1968 memoir about discovering the structure of DNA, describes the roller coaster of emotions he and Francis Crick experienced through the progress and setbacks of the ...

A life-threatening crisis came to my home when I was only 25. My wife suffered a near-fatal stroke and was rushed to the hospital, where doctors scrambled to keep her alive. Within hours, we were maki...