The last time someone said to you, “I need to talk to you,” how did that strike you? Did you think, Maybe she needs to tell me how much she appreciates me. More likely you thought, I’m in trouble. Whe...
Communicating with people is often easier said than done. Take for instance this apocryphal story of the census taker who had to venture many miles down a country road to reach a cabin. As the man pul...
Communication is something we usually take for granted, it seems simple enough, after all. But one thing I’ve noticed (Stu) over time is that, especially in complex organizations, communication often ...
James 3:5-10, Matthew 12:34-37, Psalm 141:3, Proverbs 15:1, Genesis 3:12-13, Isaiah 6:5
I actually want to believe that when it comes to communication, my biggest problem is outside of me, not inside of me. I want to think that it’s my kids, my wife, my neighbors, my boss. I want to thin...
As a stranger walked down a quiet residential street, he noticed a man struggling with a washing machine at the doorway of his house. The homeowner was clearly having a hard time, so the passerby, wan...
I often watch speakers stand before an audience and work to build a case for their ideas. They would be more successful if instead they tried building a relationship with the people in the room. The w...
James 1:9, Philippians 2:3-4, Proverbs 3:18, Romans 12:15, James 1:19
Have you ever been guilty of being a “conversational topper”? The topper is someone who, when another confides a challenge or shares an exciting event, immediately connects that event to their own li...
If you’ve ever watched a war movie, or a film that takes place in the military, you’re likely to have encountered a specific scene, in which a subordinate will have something to tell a senior officer ...
For thousands of years human beings have communicated with one another first in the language of dress. Long before I am near enough to talk to you on the street, in a meeting, or at a party, you annou...
We were created to communicate, to speak truth fully to one another, so that we might be members of one another. To be members of one another means we must learn to trust one another. Trust, like trut...
The writer and diplomat Henry Adams enjoyed spending time with his teenage niece Gabrielle. One time will visiting her, they sat together for a long time in the study following dinner. Henry began to ...
When the telegraph was the fastest means of long-distance communication, a young man applied for a job as a Morse code operator. Answering an ad in the newspaper, he went to the address that was liste...
Years ago, the story goes, a San Diego bank hired a private investigator to track down a bank robber and retrieve stolen funds. The search led to Mexico. The investigator crossed the border and then, ...
In an interview with MIT psychologist Sherry Turkle, Megan Garber asks what makes in-person conversation unique, compared to all the other ways we communicate these days: Conversations, as they tend...
Psalm 19:14, Matthew 12:36, Proverbs 15:28, Proverbs 12:18, Colossians 4:6
E-mail is the great scourge of modem communication. It facilitates the passing on of simple information, yet it forces complex matters to be presented In a fashion that makes what is difficult appear ...
In the crypt of the Capitol, there hangs a bronze plaque commemorating the inventor of telegraphy, Samuel Morse…In 1825, Morse returned to Washington to paint a portrait of the Marquis de Lafayette, t...
1 Corinthians 9:16, Matthew 28:19-20, Psalm 96:2-3, 2 Corinthians 5:20, Matthew 5:16
George MacLeod of the Iona Community related a conversation that he had with a Marxist who had never heard an explanation of basic Christianity. The man listened with wonder and surprise. Finally, ...
Nonverbal communication can make a huge difference in how a question is received. Only 7 percent of what we say is conveyed through words, 38 percent through vocal element (tone), and the remainder th...
Romans 12:9, James 3:17, Matthew 12:34, Proverbs 20:11, 1 Samuel 16:7
How is genuineness expressed? Not in words. What you say to your partner is far less important than how you say it—with a smile, a shrug, a frown, or a glare. Consider this: nonverbal communication ac...
2 Corinthians 10:1, Ephesians 4:2-3, Romans 12:3, Colossians 4:6, Matthew 23:11-12, Proverbs 11:2, James 1:19
In a statement created by Christian leaders across the world, the Lausanne Willowbank Report calls for church leaders to return to the humility and servanthood that Jesus manifested in His earthly min...
2 Kings 20:1-11, Mark 5:21-43, John 11:1-44, Romans 8:38-39, John 14:6, Psalm 23:1, Isaiah 40:31
A man went in for his annual checkup and received a phone call from his physician a couple of days later. The doctor said, “I’m afraid I have some bad news for you.” “What’s the news?” the man asked...
Luke 10:41-42, Proverbs 27:7, Amos 8:11, Psalm 23:1, Isaiah 55:2, John 6:35, Matthew 4:4
A man walks into a pet store and says, “I want a talking parrot.” The clerk says, “Yes sir, I have two birds that talk. This large green parrot here is quite a talker.” He taps on the cage, and the bi...
Matthew 13:13, Colossians 4:6, Proverbs 25:11, Luke 24:45, 1 Corinthians 8:1-2, James 1:19
In 1990, Elizabeth Newton earned a Ph.D. in psychology at Stanford by studying a simple game in which she assigned people to one of two roles: “tappers” or “listeners.” Tappers received a list of twen...
James 1:22, 2 Corinthians 4:2, Proverbs 12:22, Galatians 6:3, Matthew 23:27
Ikea: We throw in extra parts just to mess with you. Lays: Flavored Air Maybelline: Maybe it’s Photoshop Wikipedia: You’re Welcome, College Students Perrier: Rich People Water Bic: You Probably D...
Time talks. It speaks more plainly than words. The message it conveys comes through loud and clear. Because it is manipulated less consciously, it is subject to less distortion than the spoken languag...