faith and work on Encouragement

You have to decide what your highest priorities are and have the courage—pleasantly, smilingly, nonapologetically, to say “no” to other things. And the way you do that is by having a bigger “yes” burn...

I have yet to find the man, however exalted his station, who did not do better work and put forth greater effort under a spirit of approval than under a spirit of criticism.

A vision we give to others of who and what they could become has power when it echoes what the spirit has already spoken into their souls.

In Know Your Why , Ken Costa related an encounter with a barista in an airport in Austin, Texas. When he went to pick up a coffee before an early flight, he noticed that she was “cheerfulness itself”...