studies on Problem Solving

You might have heard the story about the dog food company. They launched a new line of dog food, stocking it on shelves nationwide, but it didn’t sell well at all. Sales plummeted and the leadership d...

I love golf. If only it loved me in return. Alas, it is a one-sided romance. My golf swing is the stuff that keeps an instructor awake at night. One kindly compared it to an octopus falling from a tre...

The Chase Manhattan Bank building, a towering sixty-story skyscraper in Manhattan's financial district, faced a major crisis during its construction. Midway through the project, builders discovere...

Edward T. Hall likened the effects of culture to an iceberg. Some aspects of a culture are overt, in clear view above the waterline, so to speak. But most are hidden deep below the surface, forming th...

The greatest problem with video gaming is not that gaming is innately evil, but that it’s addictively good. Gaming taps our social competitiveness, our love of narrative, and our interest in problem s...

In a 1995 edition of The Orange County Register, a professor at McMaster University in Ontario described famed physicist Albert Einstein’s approach to solving the apocalypse: “When Einstein was asked ...

The prefrontal cortex is responsible for the success of the human species. It enables us to learn from our mistakes and make plans. When the PFC is healthy, we behave consistently in ways that enable ...

If you think of a problem as being like a medieval walled city, then a lot of people will attack it head-on, like a battering ram. They will storm the gates and try to smash through the defenses with ...

ABC News ran a story about neighborhood roads that have literally become commercial thoroughfares because GPS systems are routing traffic there, rather than along larger highways. There are other prob...

How many shortcuts have been justified with the best of intentions? At the sentencing for her role in the 2019 college admissions bribery scandal, actress Lori Loughlin addressed the court:  “I mad...

This is in fact one of the many sharp edges of “the problem of evil.” Evil isn’t simply a philosophers’ puzzle but a reality which stalks our streets and damages people’s lives, homes and property. Th...

If you’ve ever watched a war movie, or a film that takes place in the military, you’re likely to have encountered a specific scene, in which a subordinate will have something to tell a senior officer ...

“What is wrong with the world today?” a Times newspaper editorial once asked. G. K. Chesterton wrote in reply, “Dear sirs, I am. Yours faithfully, G.K. Chesterton.”

Robert C. McFarlane was a well-known businessman in the Los Angeles area. He had moved to California from Oklahoma in 1970, and within just a few days of his arrival—due to a disastrous misunderstandi...

A life-threatening crisis came to my home when I was only 25. My wife suffered a near-fatal stroke and was rushed to the hospital, where doctors scrambled to keep her alive. Within hours, we were maki...

Self-deception . . . blinds us to the true causes of problems, and once we’re blind, all the “solutions” we can think of will actually make matters worse. Whether at work or at home, self-deception ob...

Living in a society governed by technique conditions us to believe that in every way life is easier than it ever has been. Technique is the use of rational methods to maximize efficiency, and we...

As a stranger walked down a quiet residential street, he noticed a man struggling with a washing machine at the doorway of his house. The homeowner was clearly having a hard time, so the passerby, wan...

I think most recommendations are bad because they’re one-size-fits-all. “Take more risks.” “Don’t be so hard on yourself.” “Work harder.” The problem is that some people need to take more risks, while...

In his book The Contrarian’s Guide to Leadership, former president of the University of Southern California Steven Sample, details a critical element leaders must possess if they wish to make sound ju...

Pragmatism may be defined simply as the approach to reality that defines truth as “that which works.” The pragmatist is concerned about results, and the results determine the truth. The problem with t...

There’s a story about philosopher John Dewey walking with his young son on a cold, wet, and windy day. The boy, barefoot, was gleefully splashing in a puddle despite the weather. A concerned friend pa...

A mind is more like a pile of millions of little rocks than a single big boulder. To change a mind, we need to carry thousands of little rocks from one pile to another, one at a time. This is because ...

When every option is available to us, we don’t actually have freedom; we tend to shut down. I experienced what sociologists call choice overload (or paralysis) and decision fatigue. If you’ve ever tri...

A good story goes beyond just describing what actually happened. It tells us about how the world works more broadly, in ways that pertain to things that didn’t actually happen or at least haven’t happ...

The key word in our definition of a disagreement (an unacceptable difference between two perspectives), isn’t “difference.” It’s “unacceptable.” Once the clash between perspectives becomes unacceptabl...

The poverty of an inner-city neighborhood like Sandtown was not initially the product of individual irresponsible behavior or family breakdown. A complex range of structural factors led to the exclusi...

In an attempt to engage in critical thinking, scholars suggest asking whether our opinions are true by simply asking if the opposite could be true. This practice (I’m not joking) is named after on an ...

Years ago I heard a motivational speaker encourage his audience to “eat that frog.” … it makes sense in its own way: Stop procrastinating and just do the thing you fear. Once you do that, everything e...

To decide requires a death, a dying to a thousand options, the putting aside of a legion of possibilities in order to choose just one. De- cide . Homo- cide . Sui- cide . Patri- cide . The root word d...