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The Census Taker and the Country Woman
Communicating with people is often easier said than done. Take for instance this apocryphal story of the census taker who had to venture many miles down a country road to reach a cabin. As the man pul... -
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The Great Scourge of Modern Communication
E-mail is the great scourge of modem communication. It facilitates the passing on of simple information, yet it forces complex matters to be presented In a fashion that makes what is difficult appear ... -
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You always risk people misunderstanding you when you say anything. -
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Good communication is as stimulating as black coffee, and just as hard to sleep after. -
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Permission to Speak Freely
If you’ve ever watched a war movie, or a film that takes place in the military, you’re likely to have encountered a specific scene, in which a subordinate will have something to tell a senior officer ... -
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Communication Breakdown
As a stranger walked down a quiet residential street, he noticed a man struggling with a washing machine at the doorway of his house. The homeowner was clearly having a hard time, so the passerby, wan... -
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Are you Talking to Me?
"The single biggest problem in communication is the illusion that it has taken place .” George Bernard Shaw Three-year-old Matthew was chewing on an apple when he asked, “Daddy, why is ... -
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The overall purpose of human communication is - or should be - reconciliation. It should ultimately serve to lower or remove the walls of misunderstanding which unduly separate us human beings, one fr... -
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The Other Side of the River
There's a humorous, apocryphal story about a man standing by a river. On the opposite bank, a woman calls out, "How do I get to the other side of the river?" The man replies, "YOU A... -
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Don’t Forget What Your Body Communicates
Nonverbal communication can make a huge difference in how a question is received. Only 7 percent of what we say is conveyed through words, 38 percent through vocal element (tone), and the remainder th... -
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Success through Empathy
One of the most critically acclaimed fantasy films in recent years was a piece of science fiction called Arrival . It is the story of beings from outer space who arrive on earth, igniting a wildfire ... -
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24 Honest Brand Slogans By Cliff Dickens
Ikea: We throw in extra parts just to mess with you. Lays: Flavored Air Maybelline: Maybe it’s Photoshop Wikipedia: You’re Welcome, College Students Perrier: Rich People Water Bic: You Probably D... -
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I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. -
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The Essential Confession
I actually want to believe that when it comes to communication, my biggest problem is outside of me, not inside of me. I want to think that it’s my kids, my wife, my neighbors, my boss. I want to thin... -
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We're all islands shouting lies to each other across seas of misunderstanding. -
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The Single Biggest Problem in Communication
Communication is something we usually take for granted, it seems simple enough, after all. But one thing I’ve noticed (Stu) over time is that, especially in complex organizations, communication often ... -
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Disease is a Breakdown of Conversation in Our Bodies
Our bodies, created in the image of the Triune God, have much to teach us about the virtues of conversation. The human body is a wondrous symphony of diverse parts: 206 bones and over 600 muscles, con... -
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Most conversations are simply monologues delivered in the presence of a witness. -
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Locard’s Exchange Principle
Have you ever heard of the forensic science theory known as Locard’s Exchange Principle? Named after the "Sherlock Holmes of France," the French criminologist Emile Locard, this theory sugge... -
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The Uniqueness of Conversation (And why Technology Can’t Replace In-Person Communication)
In an interview with MIT psychologist Sherry Turkle, Megan Garber asks what makes in-person conversation unique, compared to all the other ways we communicate these days: Conversations, as they tend... -
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The Biggest Problem in Communication
The single biggest problem in communication is the illusion that it has taken place. -
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My guess—and I think this will be debated for a long time—is that humans are very communicative, and so the fact that you’re talking to more people with shorter bursts of communication is probably net... -
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Tappers and Listeners
In 1990, Elizabeth Newton earned a Ph.D. in psychology at Stanford by studying a simple game in which she assigned people to one of two roles: “tappers” or “listeners.” Tappers received a list of twen... -
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Communication usually fails, except by accident -
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When the trust account is high, communication is easy, instant, and effective. -
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The right word may be effective, but no word was ever as effective as a rightly timed pause. -
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It remains wonderful that mere puffs of wind should allow men to discover what they think and feel, to share their attitudes and plans, to anticipate the future and learn from the past, and to create ... -
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The Truth and Love Paradox
The last time someone said to you, “I need to talk to you,” how did that strike you? Did you think, Maybe she needs to tell me how much she appreciates me. More likely you thought, I’m in trouble. Whe... -
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Men hate each other because they fear each other; they fear each other because they don’t know each other; they don’t know each other because they cannot communicate with each other; they can’t commun... -
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The Conversational Topper
Have you ever been guilty of being a “conversational topper”? The topper is someone who, when another confides a challenge or shares an exciting event, immediately connects that event to their own li...
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