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The Census Taker and the Country Woman
Communicating with people is often easier said than done. Take for instance this apocryphal story of the census taker who had to venture many miles down a country road to reach a cabin. As the man pul... -
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The Other Side of the River
There's a humorous, apocryphal story about a man standing by a river. On the opposite bank, a woman calls out, "How do I get to the other side of the river?" The man replies, "YOU A... -
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The Biggest Problem in Communication
The single biggest problem in communication is the illusion that it has taken place. -
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A Failure to Appreciate the Other’s Point of View
Most quarrels are due to a misunderstanding, and the misunderstanding is due to our failure to appreciate the other person’s point of view. It is more natural to us to talk than to listen, to argue th... -
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Communication Breakdown
As a stranger walked down a quiet residential street, he noticed a man struggling with a washing machine at the doorway of his house. The homeowner was clearly having a hard time, so the passerby, wan... -
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The Great Scourge of Modern Communication
E-mail is the great scourge of modem communication. It facilitates the passing on of simple information, yet it forces complex matters to be presented In a fashion that makes what is difficult appear ... -
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The Essential Confession
I actually want to believe that when it comes to communication, my biggest problem is outside of me, not inside of me. I want to think that it’s my kids, my wife, my neighbors, my boss. I want to thin... -
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Conversation would be much improved by the frequent use of three words: I don’t know. -
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The Key Word in a Disagreement
The key word in our definition of a disagreement (an unacceptable difference between two perspectives), isn’t “difference.” It’s “unacceptable.” Once the clash between perspectives becomes unacceptabl... -
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When Helping Hurts: An American in the Philippines
An American woman visiting the Philippines, observed an elderly woman on the outskirts of Manila. She looked poverty-stricken and walked with the help of a cane down into a ditch alongside a main road... -
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Many promising reconciliations have broken down because, while both parties came prepared to forgive, neither party came prepared to be forgiven. -
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How To Express Authenticity
How is genuineness expressed? Not in words. What you say to your partner is far less important than how you say it—with a smile, a shrug, a frown, or a glare. Consider this: nonverbal communication ac... -
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Permission to Speak Freely
If you’ve ever watched a war movie, or a film that takes place in the military, you’re likely to have encountered a specific scene, in which a subordinate will have something to tell a senior officer ... -
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The Principle to Persuasive Christian Communication
In a statement created by Christian leaders across the world, the Lausanne Willowbank Report calls for church leaders to return to the humility and servanthood that Jesus manifested in His earthly min... -
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Don’t Forget What Your Body Communicates
Nonverbal communication can make a huge difference in how a question is received. Only 7 percent of what we say is conveyed through words, 38 percent through vocal element (tone), and the remainder th... -
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The Conversational Topper
Have you ever been guilty of being a “conversational topper”? The topper is someone who, when another confides a challenge or shares an exciting event, immediately connects that event to their own li... -
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Never attribute to malice that which is adequately explained by stupidity.. -
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We know mistakes were made. -
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Tappers and Listeners
In 1990, Elizabeth Newton earned a Ph.D. in psychology at Stanford by studying a simple game in which she assigned people to one of two roles: “tappers” or “listeners.” Tappers received a list of twen... -
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Blurring the Lines
Richard Mouw, the former president of Fuller Seminary and a professor of philosophy, shares an amusing anecdote from a lecture by the esteemed Catholic ethicist Charles Curran. During his talk, Curran... -
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Better to remain silent and be thought a fool than to speak out and remove all doubt. -
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The Controversial Cookies
A traveler, between flights at an airport, went to a lounge and bought a small package of cookies. Then she sat down and began reading a newspaper. Gradually, she became aware of a rustling noise. Fro... -
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The Whole Trouble with You
Lucy says to Charlie Brown: ‘You know what the whole trouble with you is, Charlie Brown?’ ‘No; and I don’t want to know! Leave me alone!’ ‘The whole trouble with you is you won’t listen to w... -
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A Faulty Compass
In 1914, not long after the sinking of the Titanic, Congress convened a hearing to discern what happened in another nautical tragedy. In January of that year, in thick fog off the Virginia Coast, the ... -
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The Uniqueness of Conversation (And why Technology Can’t Replace In-Person Communication)
In an interview with MIT psychologist Sherry Turkle, Megan Garber asks what makes in-person conversation unique, compared to all the other ways we communicate these days: Conversations, as they tend... -
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“A Less Obvious Solution”
In The Essential Calvin and Hobbes by Bill Watterson, the cartoon character Calvin says to his tiger friend, Hobbes, “I feel bad that I called Susie names and hurt her feelings. I’m sorry I did it.” ... -
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How Self-Deception Hurts Us
Most of us recognize that self-deception hampers our ability to grow and live healthy lives. The Arbinger Institute takes it a bit further in their best-selling book Leadership and Self-Deception ... -
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What Hath God Wrought?
In the crypt of the Capitol, there hangs a bronze plaque commemorating the inventor of telegraphy, Samuel Morse…In 1825, Morse returned to Washington to paint a portrait of the Marquis de Lafayette, t... -
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So he took the paint brush and went out
So he took the paint brush and went out back. She forgot about it until sometime later when there was another knock at the door. It was him. He obviously had been painting because there was paint spla... -
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Was I Supposed to Agonize Over Commitment?
Too many young guys are waiting for writing in the sky before they make a relational commitment. It doesn’t have to be that complicated. My grandpa DeYoung met my grandma on his paper route. Then they...
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