listening on Communication

Communicating with people is often easier said than done. Take for instance this apocryphal story of the census taker who had to venture many miles down a country road to reach a cabin. As the man pul...

Have you ever been guilty of being a “conversational topper”?  The topper is someone who, when another confides a challenge or shares an exciting event, immediately connects that event to their own li...

The most important thing in communication is hearing what isn't said.