humor on Bureaucracy

Jimmy Carter, the 39th president of the United States, once visited the Great Pyramid of Giza as part of an official state visit. When visiting the Great Pyramid of Giza, he was told it had taken twen...

Of course, speed has a role in the workplace. A deadline can focus the mind and spur us on to perform remarkable feats. The trouble is that many of us are permanently stuck in deadline mode, leaving l...

Whenever I have encountered any kind of deep problem with civilization anywhere in the world—be it the logging of rain forests, ethnic or religious intolerance or the brutal destruction of a cultural ...

Communication is something we usually take for granted, it seems simple enough, after all. But one thing I’ve noticed (Stu) over time is that, especially in complex organizations, communication often ...

Here is the uncomfortable truth: Humans run to a much slower evolutionary clock than our inventions. To use an engineering term, we are the “gating factor” that keeps a process from running faster. It...

My wife is a big fan of an advice column called “Ask a Manager.” The articles offer a variety of subjects, many of which are serious, but some are downright hilarious. They often capture the absurditi...

It is a commonplace observation that work expands so as to fill the time available for its completion. Thus, an elderly lady of leisure can spend the entire day in writing and dispatching a postcard t...

The adjective busy set as a modifier to pastor should sound to our ears like adulterous to characterize a wife, or embezzling to describe a banker. It is an outrageous scandal, a blasphemous affront. ...

Social scientists define procrastination as “delaying a task for a maladaptively long time,” and it bedevils almost all of us. One study found that more than 70 percent of university students procrast...

President Harry Truman placed on his desk in the Oval Office a sign that said “The Buck Stops Here.” The sign had to do with a saying that was popular in his day: “Pass the buck,” which meant to shirk...

When every option is available to us, we don’t actually have freedom; we tend to shut down. I experienced what sociologists call choice overload (or paralysis) and decision fatigue. If you’ve ever tri...

Living in a society governed by technique conditions us to believe that in every way life is easier than it ever has been. Technique is the use of rational methods to maximize efficiency, and we...

Recently I was running the vision of our church by my thera­pist, who is this Jesus-loving, ubersmart PhD. Our dream was to re-architect our communities around apprenticeship to Jesus. (That feels so ...

In his excellent little book, A Testament of Devotion , written almost a hundred years ago, Thomas Kelly describes the true heart of the problem related to the complexity of our lives: Let me fir...

Sometimes service means doing routine tasks even if we could have someone else do them. There is a story about Abraham Lincoln – possibly apocryphal but certainly in character – that a cabinet member ...

T. S. Eliot once described the current human endeavor as that of finding a system of order so perfect that we will not have to be good. The way of Jesus tells us, by contrast, that any number of syste...

Modern man is “a bleak business…To our chagrin we discover that the declaration of autonomy has issued not in a race of free, masterly men, but rather in a race that can be described by its poets and ...

So here I sit in the waiting room. The receptionist took my name, recorded my insurance data, and gestured a chair. “Please have a seat. We will call you when the doctor is ready.” I look around. A mo...

We delude ourselves into believing that if we can just get everything done, if we can only tie up all the loose ends, if we can even once get ahead of the crush, we will prove our worth and establish ...

Fifty years ago French sociologist/theologian Jacques Ellul warned that technology, in spite of its many lauded gifts, also presented great dangers. Its most important threat was its development into ...

In his highly book, Inside Job , Stephen W. Smith shares the importance of finding balance, even as life seems to pull us in different directions: Overextending yourself is stretching your physic...

In the 1990s, political scientists began to study what they called the “CNN Effect.” Breathless, twenty-four-hour media coverage makes it considerably harder for politicians and CEOs to be anything bu...

Resistance. Internal resistance. Resistance is the key difference between management and leadership: Good management is usually met with a grateful response from those whom we manage. Leadership is of...

I was recently brought in to talk with a group of corporate leaders who were trying to manage a difficult reorganization in their company. One of the project managers told me that, after listening to ...

Our 24/7 culture conveniently provides every good and service we want, when we want, how we want. Our time – saving devices, technological conveniences, and cheap mobility have seemingly made life muc...

A. W. Tozer once wrote,  Left to ourselves we tend immediately to reduce God to manageable terms. We want to get Him where we can use Him, or at least know where He is when we need Him. We want a ...

The highest offices of the state and church resemble a pyramid whose top is accessible to only two sorts of animals-eagles and reptiles.

Less is more. Coined by Robert Browning and popularized by the German-born American architect Ludwig Mies van der Rohe, nothing could be further from the literal truth. But when people use this exp...

In his book A Better Way to Think about Business, the late business philosopher Robert Solomon, a student of business jargon, speaks of having been struck by the imagery that peppers many [business] p...

A primary resistance to a less hurried way of life—a resistance I find in myself and in others—is the belief that “I won’t be as productive” or that “I will fail to seize the opportunities God sets be...