Feedback is hard because we’re taught from a very young age if you don’t have anything nice to say, don’t say it at all. And voilà, now it’s your job to say it.
Whether we are easily swamped or nearly waterproof, there’s one wiring challenge we all face: Bad is stronger than good. Psychologist Jonathan Haidt elaborates: “Responses to threats and unpleasantnes...
Like-minded, homogeneous groups squelch dissent, grow more extreme in their thinking, and ignore evidence that their positions are wrong. As a result, we now live in a giant feedback loop, hearing our...
Most of us have heard of Babe Ruth, but have you ever heard of Babe Pinelli? Pinelli was an umpire in Major League Baseball who once called The Great Bambino (Ruth) out on strikes. When the crowd bega...