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Quotes on apologies
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How To Apologize • express sorrow (I’m sorry) • own guilt (I was wrong) • name specific wrongs (I did X) • name impact (I hurt u) • no IFs (sorry if I) • don’t blameshift/defend (but u) ... -
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The self-righteous never apologize. -
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We know mistakes were made. -
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A good apology has three parts: 1. I’m sorry 2. It’s my fault 3. What can I do to make it right? But most people forget the third part
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