empathy on Being Heard

Have you ever been guilty of being a “conversational topper”?  The topper is someone who, when another confides a challenge or shares an exciting event, immediately connects that event to their own li...

Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings when you're already miles down the road; to redo; to live wit...