advocate on Rescue

I went to the IRS office in Oakland. I waited. And I waited. Eventually I was escorted through a warren of cubicles to the one where I was to meet the agent who would assist me. Alone in the bowels of...

I can’t help but recall here a scene from The West Wing. White House chief of staff Leo McGarry reaches out to his deputy, Josh Lyman, who is struggling with PTSD. Leo tells him a parable: This guy’...