Sermon quotes on Feedback

John Quincy Adams

If your actions inspire others to dream more, learn more, do more and become more, you are a leader.

Benjamin Barber

I don’t divide the world into the weak and the strong, or the successes and failures. . . . I divide the world into learners and nonlearners.

M. Tamra Chandler

Feedback Has A Branding Problem

Feedback (and Other Dirty Words): Why We Fear It, How to Fix It Berrett-Koehler Publishers. Kindle Edition.

M. Tamra Chandler

How you as a leader ask for and extend feedback has a direct correlation with your impact on and respect among those you lead.

Feedback (and Other Dirty Words): Why We Fear It, How to Fix It Berrett-Koehler Publishers. Kindle Edition.

Sheila Heen & Douglas Stone

Before you tell me how to do it better, before you lay out your big plans for changing, fixing, and improving me, before you teach me how to pick myself up and dust myself off so that I can be shiny and successful—know this: I’ve heard it before. I’ve been graded, rated, and ranked. Coached, screened, and scored. I’ve been picked first, picked last, and not picked at all. And that was just kindergarten.

Thanks for the Feedback: The Science and Art of Receiving Feedback Well, Penguin Publishing Group.

Sheila Heen & Douglas Stone

Whether we are easily swamped or nearly waterproof, there’s one wiring challenge we all face: Bad is stronger than good. Psychologist Jonathan Haidt elaborates: “Responses to threats and unpleasantness are faster, stronger, and harder to inhibit than responses to opportunities and pleasures.” This observation sheds light on an eternal riddle about feedback: Why do we dwell on the one criticism buried amid four hundred compliments?

Quoted in Thanks for the Feedback: The Science and Art of Receiving Feedback Well, Penguin Publishing Group.

Sheila Heen & Douglas Stone

Receiving feedback sits at the intersection of these two needs—our drive to learn and our longing for acceptance.

Thanks for the Feedback: The Science and Art of Receiving Feedback Well, Penguin Publishing Group.

Elbert Hubbard

The only way to avoid mistakes and criticism: say nothing, do nothing, be nothing. 

(Adapted) Olympians: Elbert Hubbard’s Selected Writings, Part 2

Therese Huston

Communications are much clearer if you recognize that there are three kinds of feedback: appreciation, coaching, and evaluation.”

Let’s Talk: Make Effective Feedback Your Superpower

John C. Maxwell

Experience isn’t the best teacher—evaluated experience is.

Good Leaders Ask Great Questions, Center Street.

Kim Scott

Feedback is hard because we’re taught from a very young age if you don’t have anything nice to say, don’t say it at all. And voilà, now it’s your job to say it. 

Radical Candor

Sam Walton

Asking and hearing people’s opinions has a greater effect on them than telling them, ‘Good job.’

Mark Twain

Noise proves nothing. Often a hen who has merely laid an egg cackles as if she had laid an asteroid.

Following the Equator (1897)

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